Widerrufsrecht

No refunds or cancelations will be granted after 24 hours of your order. No exceptions. If requested after the specified time period we cannot cancel, change, or offer a refund.  

Exchanges and refunds will not be granted unless the product received is defective.

By placing an order you agree to these terms in full. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Trainerhals@gmail.com.